First I thought it was Sappe On Parole, then I realize oops, this time he is on ruling party. Moreover he is the acting head. Well MTCC management has instructed to prepare a SOP to properly activate the new structure. I guess we should find what is this SOP is about! Without it a vehicle could not be prepared, works are lagging, staffs are reluctant to work, no one knows their responsibilities, etc….
So I took liberty on going through Wikipedia to learn about SOP and the following was found;
SOP: A Standing Operating Procedure, A set of instructions covering those features of operations which lend themselves to a definite or standardized procedure without loss of effectiveness
Major Stages in the Preparation of an SOP Manual: The preparation of an SOP manual is an involved task and usually involves three major stages:
1. Business systems and process study by intensive interaction with process owners, managers, operatives, etc. to understand in detail the tasks that are performed.
2. Preparation of the draft manual
3. Finalisation of the draft manual after discussion with users where any errors are corrected and process improvement recommendations are discussed and accepted or rejected.
For more information: http://en.wikipedia.org/wiki/Standard_operating_procedure