This article was originally written by one of the whistleblowers of a very famous company. This article is being
modified as the character (CEO) in the original article resembles a certain character(BOSS) of this Company.
Clueless is far worse than toxic, because at least with toxic you can begin to predict behaviors.
With clueless, what you’d expect from a boss can vary widely from their actual behavior.
Crooks are much easier to deal with than fools.
This takes me back to one of the startups I was involved with. One of the Bosses is pretty
clueless. It is a “COMPANY” with nearly 300 people and he did not know what was going on
with more than half the operations during any given time. One business line with less than 300
people! Sometimes he would catch up and be up-to-date on 1 team but behind 3 months in the
other 3 divisions of the ”COMPANY”.
I didn’t catch on initially because he was actually pretty good at covering up his cluelessness.
During meetings he would focus on the topics he knew well or just pretend to listen on the other
important conversations when he actually wasn’t. He was also adept at getting us to focus on
topics he felt comfortable with by throwing tantrums or telling an amusing story.
The frustrating thing in dealing with this Clueless Boss is that the means of knowledge were at
his fingertips. He might have had ADD, but the topics he ignored in meetings were not
incomprehensible. All our documents and notes are emailed to him and placed in an online
repository. His worst characteristic is that he would actually get upset at people when he wanted
certain information and accuses people of being incompetent or lazy when everything is
available at his fingertips. The other thing is that he doesn’t want to take any lead in anything
challenging and lacks the confidence.
Within a few months of experiencing this Boss, I realized that when “SOMEONE” said he didn’t
know what was happening to this “COMPANY”, it is probably true. This Boss is Clueless. If this
Boss of such a small “COMAPY” could be clueless, I wondered how the others like him could
have moved up the ladder.
So how do you deal with such a Boss?
Once I realized the nature of the problem I tried to address it in a variety of ways, I tried an
indirect approach, direct, through proxies, and finally confrontational approaches. Nothing I
tried made a difference.
Some colleagues said I hung in there for too long. I don’t know; I tried to give it my best shot. I
learned that some people just can’t or won’t change or improve. When the circumstances
demand it, I think people have to do what most of the people did. Blew the Whistle. Eventually
someone had to walk away. The Clueless Boss or..?